Return Policy


We want you to be happy with your JIGWI orders and we're committed to meet your expectations.

If you change your mind, you can return your items within 30 days of delivery. They must be in a new or unused condition with their original packaging. We'll offer to exchange the items, provide you with credit for your next order or issue you a refund.

To kick things off, email us at with your order number.

Certain types of items cannot be returned, like custom items (such as special orders or personalised items), credit (such as discount codes), and gift cards.


Receiving the wrong items

Whoops! Our bad. Please email us at with your order number and a photo of the items within 48 hours of delivery. We’ll try our best to make things right.


Last updated: 05/09/2022